Professional Awards

Level 2 Professional Award in Effective Time Management


Welcome to the Level 2 Professional Award in Effective Time Management...

...a practical workshop from Human Performance which has been written to substantially meet the relevant knowledge and understanding requirements of the Skills CFA National Occupational Standards (NOS) from the Management & Leadership suite of NOS. The Level 2 Professional Award in Effective Time Management will lead to candidates achieving a Level 2 Continual Professional Development (CPD) certificate.

National Occupational Standard Covered

  • Unit CFA M&L AA1 - Management & Leadership Manage yourself

Target Audience

This Level 2 Professional Award in Effective Time Management has been designed for all managers and staff who need to find more time in their day and become more effective.

No previous qualifications are required to gain access on to this workshop - just a desire to learn simple but effective time management techniques and enhance career development. A multiple choice paper has to be completed at the close of the course so a good standard of reading and writing is essential.

Course Overview

This Level 2 Professional Award in Effective Time Management is a highly participative and practical workshop that will enable all candidates to develop their skills towards the NOS detailed above. Each day consists of 86,400 seconds! Why is it that some people can run large companies or even countries within that time - whilst others seem to get bogged down in the simplest of jobs?

Throughout the workshop individual review and reflection, practical exercises and group work are utilised to challenge the candidate's current time management behaviours and develop a full appreciation and understanding of the principles covered on the course. All candidates receive a detailed workshop manual and a back to work action plan designed to encourage use of the new knowledge and to assist in developing competence.

Course Structure

This Level 2 Professional Award in Effective Time Management comprises one unit entitled 'Managing Time Effectively', made up of 13 guided learning hours delivered across 2 x 8 hour sessions. It is mandatory that candidates attend and complete all sessions, as well as pass a multiple choice exam paper, in order to achieve the award. The exam paper consists of 30 questions and is graded as follows: Pass 15-20 marks; Merit 21-25 marks; Distinction 26+ marks.

Course Learning Outcomes

  • Learning Outcome 1: Understand time management principles
  • Learning Outcome 2: Know how to manage time effectively

Course Aims

This Level 2 Professional Award in Effective Time Management aims to enhance a candidate's capacity to deal with an ever increasing and diverse workload by developing numerous strategies to help manage their time and thereby maximise effectiveness and productivity. Success at time management will increase the health and well-being of all employees, enabling organisations to achieve their objectives both today and in the longer term.

Course Objectives

Candidates will be introduced to the concept of effective time management and learn the ten most common time wasters. They will then identify both career and personal goals which they can work towards using the extra time this course will generate for them, before being introduced to a technique for accurately analysing how they currently utilise their time. Finally, this session concludes with an opportunity for candidates to reflect upon the purpose of their role and where, ideally, their time should be focused.

Next the workshop will concentrate on the benefits of planning to become more time effective and will cover a number of simple prioritisation techniques for individuals to build into their planning strategies.

Candidates will then cover delegation and empowerment and discover when - and when not - to use these methods as part of their time management practices. Candidates will next be introduced to how stress prevents effective time management and then the facilitator will cover dozens of practical techniques and strategies designed to help reduce workplace stress and manage everything from the
telephone, the desk and the filing cabinet to emails and post, as well as explaining how to read and write more effectively.

The facilitator will then guide candidates through a series of techniques to control the key time waster - meetings - and will even look at how to manage the boss! Finally, a strategy will be introduced to turn the everyday diary - whether paper or electronic - into a highly effective daily time management tool.


All candidates that attend and complete all workshop sessions and achieve a minimum of 50% in the multiple choice paper will receive the Level 2 Professional Award in Effective Time Management CPD certificate.

Delivery Methods

  • Tutor facilitation and input
  • Group activity and discussion
  • Case studies and role play
  • Multiple choice exam paper

Course Timings / Refreshments

The workshop is delivered over two consecutive days, commencing promptly at 9.00am and finishing at 5.00pm. Each session will last for 50 minutes followed by a 10 minute break. Candidates should arrive at 8.45am for breakfast, lunch will be served at 12.30pm and tea, coffee and water are available throughout.

Course Numbers

Maximum of 15 candidates

Support Material

All candidates will receive a comprehensive workshop manual with quality session summary sheets covering each element of the course to enable full utilisation of the learning back in the workplace.

Course Facilitator

The Level 2 Professional Award in Effective Time Management is facilitated by endorsed advanced facilitators who have undergone a minimum of 20 years of real-life business management and leadership experience - ensuring that all course delivery is of the highest quality.

Course Content



  • Definition of time management
  • The ten most common time wasters
  • Setting goals to help manage time
  • Exercise - Setting your goals
  • Exercise - Analysing how you manage your time
  • Three key steps to getting more done
  • Exercise - How do you think you spend your time?
  • The benefits of good time management
  • Maintaining a time log
  • Barriers to effective time management
  • Identifying roles and responsibilities
  • Exercise - Identifying the purpose of your job role



  • The benefits of planning
  • 'To do' lists
  • Exercise - Compiling a 'to do' list
  • Techniques for prioritisation
  • Delegation
  • Stress - does it really exist?
  • Reducing stress
  • Using a diary to manage time effectively



  • How to manage your desk
  • How to manage your filing cabinet
  • Exercise - Are you a telephone junkie?
  • Using the telephone effectively
  • Keeping a telephone log
  • Tips and techniques for managing calls
  • How to read efficiently
  • How to write effectively
  • How to make meetings work
  • Practical tips to save time in meetings
  • How to manage your boss
  • The big picture diary
  • Conclusion



  • Structured workshop review with facilitator
  • Candidate personal revision time
  • Multiple choice paper assessment