Professional Awards

Level 3 Professional Award in Successful Project Management


Welcome to the Level 3 Professional Award in Successful Project Management...

...a practical workshop from Human Performance which has been written to substantially meet the relevant knowledge and understanding requirements of the Skills CFA National Occupational Standards (NOS) from the Management & Leadership and Business & Administration suites of NOS. The Level 3 Professional Award in Successful Project Management is an IAM Endorsed Course and successful completion will lead to candidates achieving a Level 3 Continual Professional Development (CPD) certificate.

National Occupational Standards Covered

  • Unit CFA BAA 152- Business & Administration Plan, run and evaluate projects
  • Unit CFA M&L FA5 - Management & Leadership Manage projects

Target Audience

This Level 3 Professional Award in Successful Project Management has been designed for managers and supervisors who have responsibility for the day to day management of projects as well as staff who are key members of project teams and undertake some responsibility for achieving projects.

No previous qualifications are required to gain access on to this workshop - just a desire to learn effective project management techniques and enhance career development, although candidates must have responsibility for and/or work within a project environment. A multiple choice paper has to be completed at the close of the course so a good standard of reading and writing is essential.

Course Overview

This Level 3 Professional Award in Successful Project Management is a highly participative and practical workshop that will enable all candidates to develop their skills towards the NOS detailed above. Group work, discussion, practical activities and observation are all used to maximise the candidate's skills and knowledge retention.

A detailed and challenging case study project has been designed which candidates will work on at various stages of the course to allow them to practise the skills covered during previous workshop sessions. All candidates receive a detailed workshop manual and a back to work action plan designed to encourage use of the new knowledge and to assist in developing competence.

Course Structure

This Level 3 Professional Award in Successful Project Management comprises one unit entitled 'Managing a Project Successfully', made up of 20 guided learning hours delivered across 3 x 8 hour sessions. It is mandatory that candidates attend and complete all sessions, as well as pass a multiple choice exam paper, in order to achieve the award. The exam paper consists of 40 questions and is graded as follows: Pass 20-27 marks; Merit 28-33 marks; Distinction 34+ marks.

Course Learning Outcomes

  • Learning Outcome 1: Understand the concept of project management
  • Learning Outcome 2: Understand the process for defining a project
  • Learning Outcome 3: Understand the challenges involved in planning for a project
  • Learning Outcome 4: Understand how to successfully implement and execute a project
  • Learning Outcome 5: Understand the process of negotiation when managing a project
  • Learning Outcome 6: Understand the need for effective project closure

Course Aims

This Level 3 Professional Award in Successful Project Management aims to increase a candidate's knowledge and understanding of the principles of project management and so enable them to competently perform their duties and achieve success in their projects. Success in projects will enable organisations to achieve their business objectives and support sustainability.

Course Objectives

Candidates will review their previous project management experiences and identify areas that need improvement. They will discover the four essential documents required for conception and definition of the project prior to stakeholder approval.

Candidates will be introduced to an incredibly effective project planning process and learn how to logically structure their project planning to assure effective achievement of their objectives.

Next, candidates will find out how to monitor, track and control the project and how to deal with and overcome project problems. They will learn essential people management skills to motivate the project team to achieve project goals and deadlines as well as understand how to facilitate the four different types of meetings the project manager has responsibility for during this phase.

Candidates will develop influencing and persuasion skills to help them become more assertive in their negotiations. They will learn how to structure and prepare for negotiations to enable a "win - win" outcome. This negotiation module will culminate in an intensive role play activity involving all the candidates and which is the conclusion of the case study project they have been working on over previous days. Finally, candidates will understand how to complete the three areas of project evaluation required of project management as well as how to complete the project report and stakeholder sign off.


All candidates that attend and complete all workshop sessions and achieve a minimum of 50% in the multiple choice paper will receive the Level 3 Professional Award in Successful Project Management CPD certificate.

Delivery Methods

  • Tutor facilitation and input
  • Group activity and discussion
  • Case studies and role play
  • Multiple choice exam paper

Course Timings / Refreshments

The workshop is delivered over three consecutive days, commencing promptly at 9.00am and finishing at 5.00pm. Each session will last for 50 minutes followed by a 10 minute break. Candidates should arrive at 8.45am for breakfast, lunch will be served at 12.30pm and tea, coffee and water are available throughout.

Course Numbers

Maximum of 15 candidates

Support Material

All candidates will receive a comprehensive workshop manual with quality session summary sheets covering each element of the course to enable full utilisation of the learning back in the workplace.

Course Facilitator

The Level 3 Professional Award in Successful Project Management is facilitated by endorsed advanced facilitators who have undergone a minimum of 20 years of real-life business management and leadership experience - ensuring that all course delivery is of the highest quality.

Course Content



  • What is a project?
  • Characteristics of project management
  • Difficulties associated with project management
  • The seven most common project problems
  • What is failure in project terms?
  • Roles & responsibilities
  • The project leader's role
  • The three dimensions of the project leaders role
  • The two directions of project management
  • The two approaches to people management
  • The four phases of a project



  • The four documents required to define a project
  • Introduction to Peak Health case study
  • Activity - Identify the Pulselow stakeholders
  • How to identify your stakeholders
  • Gathering information from your key stakeholders
  • Four categories of information required from stakeholders
  • The importance of time, cost, quantity and quality
  • The objectives statement
  • The problem with some SMART objectives
  • Update to Peak Health case study
  • Activity - Write an objectives statement for Pulselow
  • Update to Peak Health case study
  • The scope of work statement
  • Scope of work statement template
  • Introduction to risk assessment
  • A professional approach to risk assessment
  • Activity - Complete a risk assessment for Pulselow
  • Risk monitoring



  • What is planning?
  • Task-boarding planning methods
  • Allocating responsibilities
  • Empowerment of key stage owners
  • Milestones
  • Time estimation
  • Guidelines for time estimation
  • Contingencies in time estimation
  • Project completion date
  • Budgets and cost control
  • Contingency planning in cost estimation
  • Project records
  • Project log book
  • Launching the project



  • Monitoring the project
  • Controlling the project
  • Tracking the project
  • What is motivation?
  • Maslow's hierarchy of needs
  • Herzberg's two factor theory
  • Vroom's expectancy theory
  • Motivating people in practice
  • Problems in project management
  • Understanding the problem solving process
  • Developing solutions to project problems
  • Activity - A problem with Pulselow
  • Action planning
  • Coping with changes
  • Reasons why projects experience change
  • Meetings
  • Problems with project meetings
  • Informal regular 1:1 meetings
  • Informal short team meetings
  • Formal project progress meetings
  • Formal project review meetings with key stakeholders



  • What is negotiation?
  • Understanding what constitutes a win/win negotiation
  • Preparing for the negotiation meeting
  • Tips for bargaining
  • Influencing in projects
  • Key principles of influencing in projects
  • How to structure your negotiation
  • Project Negotiation Activity Brief
  • Activity - Pulselow project manager's brief
  • Activity - Pump Action sales director's brief
  • Activity - Negotiation meeting preparation form
  • Activity - Observer's brief



  • Completing projects
  • Project evaluation
  • Stakeholder evaluation
  • The project life cycle evaluation
  • The performance evaluation
  • Final report
  • Final report template
  • Project sign-off



  • Structured workshop review with facilitator
  • Candidate personal revision time
  • Multiple choice paper assessment